Most recent update 18/5/2018 to comply with the EU’s General Data Protection Regulation (GDPR).
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is RKt SCi or Rockt Science (Pronounced "Rocket Science") is the company name of registered sole-trader Will Olney of 13 More’s Meadow, Great Shelford, Cambridge, CB22 5LS.
INFORMATION WE COLLECT AND WHY WE NEED IT
We may collect and process information that you provide to us so we can carry out our services, process any orders from you and/or improve our website or business. This includes information provided in any forms on our Website, in person, over the telephone, by email or any other means (whether direct or indirect, such as full name, address, telephone numbers, email addresses, website actions, IP addresses and traffic information using Cookies or other such methods). We will retain this information as a permanent record of your dealing with us. We would not be able to provide you with an effective, personalised service if we were unable to collect this information. We do not transfer this information internationally. We may use your data to make automated decisions, for example, if you have recently had a device repaired, we may use this information to send you information on follow up services relevant to you. In addition, we categorically do not collect information pertaining to the following unless required by law: Race or ethnic origin, Political opinions, Religious or philosophical beliefs, Trade union memberships, Genetic or biometric data, Health or mortality, Sex life or sexual orientation.
WHERE WE STORE YOUR PERSONAL DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
None of your credit/debit card details will be stored by us.
When using our online payment service we require your payment information which can include your PayPal email address or bank account number and sort code. These details are encrypted and are stored on the service provider of the Website
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these from time to time.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, you have the right to request us not to do this. To do so, please either tick the relevant box situated on the form on which we collect your data (either the order form and/or the estimation/booking form) or email email@example.com.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Website Use, our Terms and Conditions and other agreements; or to protect the rights, property or safety of Rockt Science, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and corporate acquisitions.
ACCESS TO INFORMATION
The General Data Protection Regulation (GDPR) gives you the right to access information held about you by submitting a subject access request. Your right of access can be exercised in accordance with the GDPR. We provide the following information free of charge:
What personal information pertaining to you is being processed.
Why this information is being processed.
Who has access to this personal information.
How this personal information is being used in automated decisions.
What processes are using this information.
A user access request will be completed within 30 days and include a copy of the personal information. Please contact firstname.lastname@example.org with a subject access request to obtain any data to verify, update or correct it or remove any obsolete information..